1. Introduction
Welcome to LancashireBoiler.co.uk ("we," "our," or "us"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.
2. Information We Collect
2.1 Information You Provide
We may collect information when you:
- Use our search and filter tools
- Download resources from our website
- Contact us through our contact form
- Subscribe to our newsletter (if applicable)
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on pages
- Referring website addresses
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide our services: Display directory information and provide access to tools and resources
- To improve our website: Analyze usage patterns to enhance user experience
- To communicate: Respond to your inquiries and provide customer support
- To comply with legal obligations: Meet regulatory and legal requirements
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
5. Third-Party Services
Our website may contain links to third-party websites (boiler engineer websites, external resources). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
5.1 Affiliate Links
Our website may contain affiliate links. When you click on these links and make a purchase or engage services, we may receive a commission at no extra cost to you.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
Under UK GDPR and Data Protection Act 2018, you have the following rights:
- Right to access: Request copies of your personal data
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your data
- Right to restrict processing: Request limitation of data processing
- Right to data portability: Receive your data in a structured format
- Right to object: Object to processing of your data
To exercise these rights, please contact us using the information in the Contact section.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
9. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Website: Contact Form
- Email: privacy@lancashireboiler.co.uk
Important: This privacy policy is for the LancashireBoiler.co.uk directory website only. Listed boiler companies have their own privacy policies.